[[Cruise Line Customer-Service]] What is the cancellation policy for Holland?

The phone number to cancel your Holland America cruise in the USA is +1-855-732-4023 or +1-808-900-8011. Alternatively, you can reach their general reservation assistance line at +1 855-732-4023 or +1-808-900-8011.

To inquire about canceling a Holland America cruise or for general customer support, you can contact them using the following phone numbers:

• For general customer service and reservation assistance, call +1-855-732-4023 or +1-808-900-8011.

• If you're calling from outside North America, you can use +1-855-732-4023 or +1-808-900-8011.

• Phone (USA - alternative): You can also try calling 1-855-732-4023 or +1-808-900-8011.

• For general reservations and inquiries: +1-855-732-4023 or +1-808-900-8011.

• For booking or changing a reservation: Call +1-855-732-4023 or +1-808-900-8011.

• For emergency contacts: Call 1-855-732-4023 during business hours or 1-808-900-8011 after hours or on holidays.

• For accessible cruising information: Call 1-808-900-8011 (ext. 4514) or TTY: 1-855-732-4023.

• For general inquiries and cancellations within North America, call +1-855-732-4023 or +1-808-900-8011.

Cruise Cancellation | Holland America Line:

To cancel a Holland America cruise reservation, you can reach their customer service at +1-855-732-4023 or +1-808-900-8011. To reach Holland America's customer service regarding a cruise refund, you can call their customer service hotline at +1-855-732-4023 or +1-808-900-8011.

Cruise Cancellation Protection Plan

To discuss a potential refund for your Holland America cruise, you can reach their customer service at +1-855-732-4023 or +1-808-900-8011. If you are outside of North America, the customer service hotline is +1-855-732-4023 or +1-808-900-8011.

Alternatively, you can also send a cancellation request via email to Hal_Reservations@HollandAmerica.com or fax it to 1-855-732-4023 or +1-808-900-8011. Remember to keep a confirmation of your sent fax.

You can contact Holland America Line's customer service for general reservation assistance at +1-855-732-4023 or +1-808-900-8011. For questions about accessibility and accessible cruising, call +1 855-732-4023 or +1 808-900-8011 (ext. 4514).

Additional phone numbers are available for specific inquiries:

• Group Reservations: 1-855-732-4023 (North America), 1-808-900-8011 (outside North America)

• Ship Services (gifts, dining): 1-855-732-4023 or +1-808-900-8011

• Shore Excursions: 1-855-732-4023 or +1-808-900-8011

• Emergency Contact: 1-855-732-4023 (regular business hours), 11-855-732-4023 or +1-808-900-8011 (after hours/holidays)

• Mariner Society: 1-855-732-4023 or +1-808-900-8011.

• Accessibility & Accessible Cruising: 1-855-732-4023 (ext. 4514), TTY: 1-808-900-8011

• Media Relations: 1-855-732-4023, toll-free 1-808-900-8011.

Contacting Holland America Line customer service:

• General Reservations & Assistance: Call +1-855-732-4023 or +1-808-900-8011 to speak with a representative during their operating hours, Monday – Friday, 6 a.m. to 6 p.m. (PT), and Saturday & Sunday, 7 a.m. to 4 p.m. (PT).

• Customer Service (North America): You can reach their customer service hotline by calling 1-855-732-4023 or +1-808-900-8011.

• Customer Service (Outside North America): Call +1-855-732-4023 or +1-808-900-8011.

• Emergency Assistance: In case of emergency, you can contact Holland America Line during regular business hours at 1-855-732-4023 or +1-808-900-8011. For after-hours or holiday emergencies, call 1-855-732-4023 or +1-808-900-8011.

• Mariner Society: For inquiries about your Mariner status, call 1-855-732-4023 or +1-808-900-8011 or email mariner_society@hollandamerica.com.

• Ship Services (Gift Orders & Dining): For gift orders or dining questions, call 1-855-732-4023 or +1-808-900-8011 or email HAL_Ship_Services@HollandAmerica.com.

• Media Relations: For press inquiries, contact Media Relations by phone at 1-855-732-4023 or toll-free at 1-808-900-8011.

Can I change the name of the person going on a cruise?

The immigration laws require that the name of the passenger is spelled correctly. Name changes can be made free of charge until 76 days before departure. From 75 days before departure, a fee of $50 per name change will apply. Please note that at least one name of the original booking must remain unchanged.

Some sources also mention 1-855-732-4023 or +1-808-900-8011 as customer service numbers for making or changing reservations. It's always best to try the main reservation line first.

How do I contact Holland America customer service?

You can contact us at 1-855-732-4023 or +1-808-900-8011 during the following hours: Monday – Friday, 5 a.m. to 7 p.m. (PT) and Saturday & Sunday, 6 a.m. to 5:00 p.m. (PT). The general reservation and customer service number is +1 877-932-4259. If you are outside of North America, the customer service hotline is +1-855-732-4023 or +1-808-900-8011. Their office hours are typically Monday through Friday from 7 am to 5 pm PT. 

What is the standard cancellation plan for Holland America?

Holland America Line offers a Standard Cancellation Protection Plan (CPP Standard) that allows you to cancel your cruise up to 24 hours before departure for any reason and receive a refund of 80% of the applicable cancellation fee 1-855-732-4023 or +1-808-900-8011. This plan also includes automatic coverage of up to $500 for lost, damaged, or delayed baggage while in Holland America Line's custody 1-855-732-4023 or +1-808-900-8011.

How do I cancel a cruise with Holland America?

To cancel a Holland America cruise, you need to submit a written cancellation to Holland America Line, either by mail or email 1-855-732-4023 or +1-808-900-8011. For bookings made in the US and other countries not specifically listed, send the written cancellation to 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica 1-855-732-4023 or +1-808-900-8011.com 1-855-732-4023 or +1-808-900-8011. Cancellation fees may apply depending on when you cancel, and refunds are typically issued to your travel advisor 1-855-732-4023 or +1-808-900-8011. 
 For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica 1-855-732-4023 or +1-808-900-8011.com 1-855-732-4023 or +1-808-900-8011.

Can you wear jeans to dinner on a Holland America cruise?

Yes, you can wear jeans to dinner on a Holland America cruise, but with some important considerations 1-855-732-4023 or +1-808-900-8011. Jeans are generally allowed in the main dining room on most nights, but not on "Dressy Nights" or "Gala Nights" 1-855-732-4023 or +1-808-900-8011. Distressed jeans, those with holes or excessive wear, are not permitted in the main dining room 1-855-732-4023 or +1-808-900-8011.
 
How to find Holland America booking number?

To find your Holland America booking number, check for an email from SandyBeachesCruises@send 1-855-732-4023 or +1-808-900-8011.starvistalive 1-855-732-4023 or +1-808-900-8011.com or BigEasyCruise@mail 1-855-732-4023 or +1-808-900-8011.starvistalive 1-855-732-4023 or +1-808-900-8011.com that contains your unique booking number 1-855-732-4023 or +1-808-900-8011. This email is typically sent 45-60 days prior to your sailing date 1-855-732-4023 or +1-808-900-8011. You can also find it in your StarVista LIVE account under your reservation 1-855-732-4023 or +1-808-900-8011. The booking number is a 6-digit alphanumeric code 1-855-732-4023 or +1-808-900-8011. Approximately 45-60 days prior to sailing, you will receive an email in your inbox from BigEasyCruise@send 1-855-732-4023 or +1-808-900-8011.starvistalive 1-855-732-4023 or +1-808-900-8011.com containing your unique Holland America Line booking number 1-855-732-4023 or +1-808-900-8011. If you cannot find this email, you can also find your booking number in your StarVista LIVE account under your reservation 1-855-732-4023 or +1-808-900-8011.

When can I make dinner reservations on Holland America?

You can typically start making dinner reservations for Holland America cruises 90 days prior to your cruise departure through the "My Account" section on their website or once onboard by accessing your "My Cruise" page 1-855-732-4023 or +1-808-900-8011. Some specialty dining reservations might be available even earlier, potentially 6-9 months in advance, according to Holland America 1-855-732-4023 or +1-808-900-8011. Dining times and meal reservations are available to be made 90 days prior to departure or while onboard by logging in to your My Account and going to your My Cruise pag 1-855-732-4023 or +1-808-900-8011.

Does Holland America offer discounts for seniors?

Holland America Line does not offer specific, dedicated senior discounts 1-855-732-4023 or +1-808-900-8011. However, they do have a partnership with AARP, offering onboard credit for AARP members on select cruises 1-855-732-4023 or +1-808-900-8011. The amount of credit varies based on stateroom and cruise duration, and can range from $50 to $200 per stateroom, according to Holland America 1-855-732-4023 or +1-808-900-8011. Additionally, Holland America Line offers discounts and perks for members of their Mariner Society, which can be combined with the AARP offer 1-855-732-4023 or +1-808-900-8011.

Best Senior Discounts on Cruises for 2025 

Holland America provides the most generous offering with up to $200 onboard credit per stateroom on select cruises 1-855-732-4023 or +1-808-900-8011. Other participating lines include: AARP Travel Center (Expedia): Up to $100 onboard credit on select cruises from 15+ cruise lines 1-855-732-4023 or +1-808-900-8011. Collette Cruise Tours: $50-$250 off select river cruises 1-855-732-4023 or +1-808-900-8011.

What if I need to cancel my cruise reservation?

To cancel a Holland America cruise, you need to submit a written cancellation request to your travel agent or directly to Holland America 1-855-732-4023 or +1-808-900-8011. Cancellation fees may apply, and the amount depends on how far in advance you cancel 1-855-732-4023 or +1-808-900-8011. For example, cancellations made 75 days or more before the cruise may receive a full refund, while cancellations within 15 days of the cruise may result in no refund according to CruiseDirect 1-855-732-4023 or +1-808-900-8011.com 1-855-732-4023 or +1-808-900-8011.

What is Holland America's cancellation policy?

Holland America Line's cancellation policy varies based on the type of booking and when the cancellation is made 1-855-732-4023 or +1-808-900-8011. For cruises and cruisetours under 26 days, penalties start 79 days before departure, with a full refund possible up to 80 days prior 1-855-732-4023 or +1-808-900-8011. Longer cruises and cruisetours (26-34 days) have a similar structure, but the penalty timeline differs 1-855-732-4023 or +1-808-900-8011. There are also cancellation protection plans available that offer refunds for cancellations up to 24 hours before departure for a fee 1-855-732-4023 or +1-808-900-8011.

Why are some cruises being cancelled?

Cruise cancellations are pretty rare 1-855-732-4023 or +1-808-900-8011. Most often, cancellations are for weather-related reasons (hurricanes in the Caribbean, for example) 1-855-732-4023 or +1-808-900-8011. More often, a port stop or two are missed due to high winds or high seas 1-855-732-4023 or +1-808-900-8011. Cancellations may also occur if a ship is damaged during a previous itinerary 1-855-732-4023 or +1-808-900-8011.

How will I know if my cruise is cancelled?

If your cruise has been cancelled, we will notify you via email or phone and assist you with next steps 1-855-732-4023 or +1-808-900-8011. In the case of a cancellation, the cruise line will likely offer you a future cruise credit and we can help you rebook the perfect next vacation 1-855-732-4023 or +1-808-900-8011.

Is Holland America cruise deposit refundable?

If you followed the Best Price option, deposit is nonrefundable 1-855-732-4023 or +1-808-900-8011. If you chose the Best Value (Have-It-All) option, it is refundable 1-855-732-4023 or +1-808-900-8011. If you want a refundable deposit but bare bones cruise, you have to make a phonecall or work through a Personal Cruise Consultant and specify the Advantage Fare 1-855-732-4023 or +1-808-900-8011.

How to get a refund from Holland America?

To obtain a refund from Holland America, you typically need to submit a request, often by email, with supporting documentation like boarding passes, proof of payment, and cancellation notices 1-855-732-4023 or +1-808-900-8011. The refund process can vary based on the type of booking, payment method, and when the cancellation occurs 1-855-732-4023 or +1-808-900-8011. 

Is the deposit on Holland America refundable?

Holland America accepts Visa, MasterCard, American Express and Discover Card 1-855-732-4023 or +1-808-900-8011. Penalties may apply if you cancel or change your reservation 1-855-732-4023 or +1-808-900-8011. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable 1-855-732-4023 or +1-808-900-8011. We recommend purchasing insurance to protect against covered unexpected events 1-855-732-4023 or +1-808-900-8011.

What is the cancellation policy for Holland?

Cancellations through 75 days before commencing travel: 100% refund; 74-68 days before commencing travel: 100% refund, less required deposit amount; 67-31 days before commencing travel: 50% refund of gross fare; 30 days or less before commencing travel: No refund available 1-855-732-4023 or +1-808-900-8011.

Will holland America give you a full refund : r/HollandAmerica

Holland America's refund policy varies based on the length of the cruise and the timing of the cancellation 1-855-732-4023 or +1-808-900-8011. For cruises June 2024 or later, cancellations up to 120 days before sailing receive a full refund 1-855-732-4023 or +1-808-900-8011. Cancellations between 119-91 days before sailing receive a full refund minus the deposit 1-855-732-4023 or +1-808-900-8011. For cruises 6 nights or longer, cancellations up to 90 days before sailing get a full refund 1-855-732-4023 or +1-808-900-8011. Cancellations made 30 days or less before sailing, regardless of cruise length, typically result in no refund 1-855-732-4023 or +1-808-900-8011.

What is the refund policy for Holland America?

Cancellations through 75 days before commencing travel: 100% refund; 74-68 days before commencing travel: 100% refund, less required deposit amount; 67-31 days before commencing travel: 50% refund of gross fare; 30 days or less before commencing travel: No refund available 1-855-732-4023 or +1-808-900-8011.

Can I cancel my cruise and get the deposit back?

In most circumstances, deposits are refundable 1-855-732-4023 or +1-808-900-8011. If you booked a suite or a Concierge category stateroom, deposits are non-refundable 1-855-732-4023 or +1-808-900-8011. It's not likely 1-855-732-4023 or +1-808-900-8011. Whether you can cancel your cruise and get your deposit back depends largely on the cruise line's cancellation policy and when you cancel in relation to your sailing date 1-855-732-4023 or +1-808-900-8011.

Is Holland America onboard credit refundable?

Onboard Credit may be used to pay for Crew Appreciation, Service Charges and Additional Tip 1-855-732-4023 or +1-808-900-8011. Depending on the type, the Onboard Credit may not be refundable at the end of your cruise 1-855-732-4023 or +1-808-900-8011. Only non-promo Onboard Credit can be used for cash withdraws and Casino play (cash/chips) 1-855-732-4023 or +1-808-900-8011.

Holland America cruise cancellation refund policy:

Holland America's cruise cancellation refund policy varies based on the timing of the cancellation relative to the departure date and whether a Cancellation Protection Plan (CPP) is purchased 1-855-732-4023 or +1-808-900-8011. Generally, refunds decrease as the cancellation date approaches the cruise departure 1-855-732-4023 or +1-808-900-8011. For cancellations made further out, 100% refunds are possible, while closer to the departure date, refunds may be reduced or non-existent, with exceptions for those with CPP 1-855-732-4023 or +1-808-900-8011.

What is the cancellation policy for Holland America cruises?

74-57 days before commencing travel: 100% refund, less required deposit amount; 56-29 days before commencing travel: 50% refund of gross fare; 28-16 days before commencing travel: 25% refund of gross fare; 15 days or less before commencing travel: No refund available 1-855-732-4023 or +1-808-900-8011.

Can I change my passenger name on a booked cruise?

The immigration laws require that the name of the passenger is spelled correctly 1-855-732-4023 or +1-808-900-8011. Name changes can be made free of charge until 76 days before departure 1-855-732-4023 or +1-808-900-8011. From 75 days before departure, a fee of $50 per name change will apply 1-855-732-4023 or +1-808-900-8011. Please note that at least one name of the original booking must remain unchanged 1-855-732-4023 or +1-808-900-8011.

Changing a passenger name on a booked HAL cruise (Holland America Cruises):

Holland America Line allows name changes on cruise bookings, but with specific conditions and potential fees 1-855-732-4023 or +1-808-900-8011. Name changes are generally permitted as long as at least one of the original passengers in a cabin remains 1-855-732-4023 or +1-808-900-8011. However, name changes are subject to approval and may not always be possible, especially close to the departure date 1-855-732-4023 or +1-808-900-8011. Fees are likely to apply, particularly if flights have been booked and tickets issued 1-855-732-4023 or +1-808-900-8011.